"Lady employee (can't remember her name) was terrific at fixing the valve stem on my tire. I'm rolling again!"
"The was very helpful in assisting me with what i was looking for that day. Found exact brand and model of the item looking for."
"Excellent service by friendly and professional personnel "
"Amazing customer service, can’t wait to go back. "
"The staff here goes above and beyond to make sure you’re correctly sized and outfitted. Especially top marks to Lela, who was fantastically patient and accommodating in helping my kids get geared up to ride with me.
Thanks!"
"This location has great customer service. The personnel are very knowledgeable and able to cater your needs!!"
"Great location, great employees, very helpful. Had just what I was looking for at a gr price."
"This Cycle Gear is nearly an hour away from my house. I had a good experience with a Cycle Gear in San Diego so I hoped the trend would continue, and it did. Steven helped me during my last visit. I was shopping for a new helmet and knew what I was looking for so he took me straight to it. I tried it on and he checked for proper fit, and I feel like he also helped me when he explained that my current bluetooth system would probably fall off if I tried to transfer it to the new helmet and that there was another system specifically designed for that helmet. As expected, he installed the new system for me and explained how to use it. It as overall an excellent experience. Cycle Gear REALLY needs a location in Katy. "
"Very knowledgeable staff gave me excellent recommendations on fit style and safety for my new helmet. Highly recommended!"
"The item i was looking for was in stock
Lela was very helpfull"
"I went in with several questions and the sales representative was awesome, she had all the answers I needed and was very helpful. Good customer service representatives like her are hard to find. "
"Staff very knowledgeable and honest"
"I went in to purchase a seat pad that their website said the store had in stock. Although they did not have that pad, the associate recommended a different one so, we will see if it works. She was very helpful in getting a couple of others items for me and finding other items on my own was easy."
"Customer service could have been better! Customer service rep acted as if he didn't want to be at work that day"
"Gus was super helpful and very knowledgeable of the gear."